You can reach us at 02 8748 7100 during our office hours of 8am - 2pm Monday to Friday. If you are contacting us before or after this time feel free to email sales@patisserie.com.au (mailto:sales@patisserie.com.au)where we monitor our messages regularly and will be in touch as soon as possible.

Continental Patisserie is located at 19-23 Egerton Street, Silverwater NSW 2128. Continental Patisserie is wholesale clients only it is not a retail store.

Email us at sales@patisserie.com.au(mailto:sales@patisserie.com.au) Call us on 02 8748 7100

You sure can! Our ordinary cut off time is 2pm for next day pick up, but you can lock in your order from whenever you are ready!

Once you place an order with us, you will receive an order confirmation via email. This confirmation serves as proof that we have received your order. If you haven't received a confirmation, please contact our customer service team at sales@patisserie.com.au (mailto:sales@patisserie.com.au)and they will assist you.

We do. However, please note our products are made in a kitchen whereby ingredients such as eggs, fish, sesame, peanuts, milk, soy, nuts, tree nuts, gluten, lupin, sulphites and crustaceans are also used. Whilst precautions are taken to separate these ingredients on request, we cannot guarantee the complete absence of these ingredients. Please download our specification sheet for more information or contact: info@patisserie.com.au (mailto:info@patisserie.com.au)

Absolutely. We love feeding a crowd. For large quantities or office events, contact us and we’ll help plan your menu.

Each product has slightly different requirements, but here’s the general guide: Savoury items Refrigerate until heating/serving. Cakes Store chilled unless serving immediately. Mini desserts Refrigerate; remove 10–15 minutes before serving for best texture. Party packs Follow the individual instructions provided on each item. Can the savoury items be reheated? Yes – they’re designed to reheat beautifully. Pop them in the oven (not microwave) until warm and crisp.

If the kitchen hasn’t begun preparing it, we can sometimes help. Contact us ASAP on 02 8748 7100 or sales@patisserie.com.au (mailto:sales@patisserie.com.au)

Cancellations depend on preparation stage. Reach out quickly and we’ll do our best. Contact us on 02 8748 7100 or sales@patisserie.com.au (mailto:sales@patisserie.com.au)